I plug in my 160GB iPod classic to sync. This process now takes upwards of 5 minutes.
I play a few (8) songs the PC, so all sync has to do it perform a few simple tasks like update the playcounts and played dates for the songs, then eject. I plug in the classic, 20 seconds later iTunes says “syncing iPod” and then iTunes becomes totally unresponsive for 45-60 seconds. Then it’s responsive again for 30 seconds, then unresponsive for another 45-60 seconds. This continues for 5-7 minutes. I can connect my old 60GB iPod and an iPod mini, and do the exact same thing in 7 or 8 seconds without iTunes freezing.
The first update to the firmware did nothing to fix this.
I called Apple Care last night, and was on hold for 45 minutes. Then I got to talk to a “genius,” or whatever they’re called on the phone, and he told me he had never heard of this issue (even though it’s all over the interwebs). Then he put me on hold for 15 more minutes, then came back and told me to reboot. (Wheeeeeee!) He put me on hold again while I was rebooting, then disconnected me. I called back and got to hear a recording that told me to call during their normal business hours.
Hi Apple you suck.
(full disclosure, I am an apple shareholder)
Bravo. Same problem here and I will be damned if I can get any reporter, journalist, or anybody to respond to the problem. Apple certainly doesn’t.
Just an update, the 1.0.2 update doesn’t seem to have fixed this, either. If I sync, then immediately hit “sync” again, so there’s no actual work to perform, it takes up to 5 minutes on a 2.0Ghz Core2Duo (thank god I have the dual core, since it maxes out 1 core to 100% CPU for a lot of the time).